AI Chatbot for WooCommerce – WBL Chat

Description

WBL Chat adds an AI-powered live chat window to your WordPress site. It’s a modern solution that helps you improve customer experience, increase sales, and provide instant support to your visitors. The plugin works seamlessly with WooCommerce, automatically detecting product names and turning them into smart suggestions within the chat.

Features

WBL Chat adds an AI-powered live chat window to your WordPress site. It’s a modern solution that helps you improve customer experience, increase sales, and provide instant support to your visitors.

The plugin works seamlessly with WooCommerce. It automatically detects product names, displays their prices and descriptions, and turns them into clickable links right within the chat.

Why Choose WBL Chat?

  • 🌐 AI-Powered Conversations
    Every message is processed using OpenAI, allowing your chatbot to respond intelligently and naturally – just like a real sales assistant.

  • 🛒 WooCommerce Product Recognition
    The chatbot detects product names mentioned in chat and shows the relevant price, description, and category with a direct product link.

  • 🎨 Fully Customizable Design
    Adjust chat icon, colors, font, and window position to match your brand with just a few clicks.

  • 📨 Email Capture & Logging System
    Optionally ask users for their email before starting a chat. All emails and conversations are safely saved as .txt files for review.

  • 💬 Quick Start Questions
    Set up to 3 pre-defined questions to let users quickly engage with the chatbot and boost interaction.

  • 💾 Conversation History Logging
    All chat sessions are stored in the admin panel and can be downloaded for customer support, marketing, or analysis.

  • 🚀 Easy Setup, No Coding Needed
    The plugin works out of the box in demo mode. Test it instantly, and when you’re ready, enter your OpenAI API key to unlock full features.

  • 🔒 Privacy-Friendly & Secure
    WBL Chat does not use any tracking scripts, cookies, or third-party analytics. Chat data is stored locally and never sent to ad platforms.

Who is it for?
— WooCommerce store owners
— Niche businesses, bloggers, educators, consultants
— Anyone who wants faster, smarter customer support

With WBL Chat, your website doesn’t just sell—it communicates intelligently, supports your visitors, and builds trust with every interaction.

Privacy

WBL Chat sends visitor prompts & your system prompt to OpenAI for completion (via the proxy).
No personal data is intentionally collected; however, visitors may write personal info in chat. You are responsible for disclosing this in your own privacy policy.

License

This plugin is Free Software, released under the GNU GPL v2 or later.
Third-party components remain under their respective licenses.

Screenshots

  • Chat bubble & “online” label
  • Modern chat window (front-end)
  • WooCommerce product mentions become links
  • Admin Setup panel
  • Admin Color & text customization

Installation

  1. Upload the plugin folder or install from “Plugins Add New Upload Plugin”.
  2. Activate WBL Chat.
  3. Go to WBL Chat Setup and paste your free license key (get it in 10 seconds at <https://weblicas.com/wbl-chatbot/).
  4. (Optional) Enable WooCommerce integration under WBL Chat WooCommerce.
  5. Tweak colors, texts & quick-questions under Customization and Theme tabs.
  6. Visit your front-end – the launcher bubble appears on selected pages!

Uninstall removes all options & logs.

FAQ

Is WBL Chat free to use?

Yes. The plugin includes a free demo mode that works instantly after installation — no setup or payment required. Demo mode includes a 3-day trial with 50 messages. You can upgrade anytime by entering a valid license key.

Does WBL Chat work with WooCommerce?

Absolutely. WBL Chat can detect product names, prices, descriptions, and categories automatically. It’s fully compatible with WooCommerce stores.

Where are chat messages and emails stored?

All messages and emails are saved securely in .txt format on your own server. You can view or download them from the WBL Chat > Logs section in your WordPress dashboard.

Can I collect customer emails before starting a chat?

Yes. You can enable the “E-mail Required?” option in the settings. Visitors will be prompted to enter their email before chatting.

Can I customize the chat widget design?

Yes. You can change the chat icon, color scheme, position, text content, and even the font — all from the admin panel without writing code.

Does WBL Chat support other languages?

WBL Chat is fully translatable and includes .po/.mo files. You can also customize chatbot prompts in your preferred language.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“AI Chatbot for WooCommerce – WBL Chat” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.3 – 2025-06-17

  • Code-quality pass for WordPress.org review
    • Ajax URL is now passed via wp_localize_script()
    • Removed remote Flaticon icon – local default-icon.png bundled
    • Added ABSPATH checks to prevent direct file access
    • Moved load_plugin_textdomain() into init (only for WP < 4.6)
    • Readme: documented external services section
  • Minor CSS fix for RTL themes

1.0.2 – 2025-05-10

  • UI polish, font-size variable
  • Product-name autolink improved (handles diacritics)

1.0.0

  • Initial public release